Terms and Conditions

Prices

All prices subject to change without notice. Prices in U.S. Dollars only.

Discounts

Contact our sales department for obtaining your correct discount, if any. Or, when you register on this Site and request a quotation your request will be processed with the applicable discount.

Credit Terms

Payment terms of Net 30 days are extended to customers in good credit standing. All shipments to be placed on credit hold status if open invoices become 60 days past due. VISA and MasterCard accepted. No C.O.D.s.

Wire Transfer Fee

We automatically add a $30.00 USD wire transfer fee to your quotation or invoice, if applicable.

Delivery

All shipments FOB our plant unless agreed upon in advance of shipment. UPS charges will be prepaid and added to invoice. All truck shipments will be sent freight collect, unless other arrangements are made prior to shipment.

A nominal packaging charge will be added to all invoices, regardless of UPS collect, consignee or recipient billing. Packaging charge is determined by product type, weight and length.

Cancellation Policy

Any order cancelled after 24 hours of receipt of purchase order is subject to a cancellation fee. Any RUSH order already built and cancelled within 24 hours will be invoiced and charged to your account. Any other orders processed and built that are cancelled prior to original ship date will be subject to a cancellation charge.

Minimum Billing

All shipments require a $35.00 USD net value of order.

Shortages or Damaged Goods Claims

Claims for shortages must be made within fifteen (15) working days from receipt of order. Shipments are FOB our plant, unless otherwise specified on quotation. Claims for damages or loss in transport must be settled between consignee and the carrier. W.C. Branham Inc. is not responsible for damages or loss but will assist the customer in settling any claim with the carrier.

Returned Goods

All returns must have a Return Goods Authorization (RGA) number assigned in advance from the factory, prior to returning. Returned goods must be shipped back to the factory FREIGHT PREPAID, otherwise shipments will be rejected. A minimum 50% restocking charge will apply to all returned product that is determined to be new and unused based on factory inspection. Product must be returned within ninety (90) days of original shipment date of order.

Please Contact Us with your direct questions regarding our terms and conditions policy.